Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! What's the return courier

Hey, just wondering what's the return courier if I change my mind?

Resolved! VISUAL VOICEMAIL SWITCHED TO IPHONE

Hi,I currently have a contract with the s10. I recently bought an iphone 11 outright so use the sim in this now instead.How do I enable Visual Voicemail? Cant ring o2 at the minute as they are only taking essential calls. Thanks

Resolved! Change num

I want to change my phone number how do I do it please thank u

Resolved! Changing phones

how do I go about changing my phone I got a s20 but prefer my partners iPhone 11 so wanting to change before 28 days.

Resolved! Payment help

I recently ended one of my refresh contracts early with O2. I always make my payments via the mobile app and have not had an active debit set up for a while. Since I still have a device balance I expected to receive a final bill through the post howe...

Resolved! New phone contract, how do i use the Disney +

Hello,I just bought a new phone this week, how do i use the Disney+Cheers

Resolved! Not Registered On Network

I have just tried to make a call and I am told "Not Registerd on Network" I have trawled the internet looking for an answer but some of the solutions are beyond my technical ability. In the end I just turned the phone (S7) right off and turned on aga...

Resolved! End of the contract

My contract is about to be paid off in july and I'm not upgrading. Does my air time carry on as normal?

Resolved! How long for a name change?

I e-mailed my documents to O2 for a name change at the start of the week . I was told it would take up to 5 days to change.I called customer services after 6 days as I am waiting on upgrading my contract and it ends tomorrow, so I don't really want t...

Resolved! PROOF OF PURCHASE

Hi please could somebody tell me how to obtain proof of purchase for my s20 ultra i have 20 days to vlsim my gift but cannot get hold of anyone from 02 to ask for it its the smart watch i will be annoyed if i miss the deadline for the offer thank you

O2

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