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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

3rd party text verification

Hi. Text verifications not coming through from 3rd party. Got a corona virus test and text verification code is not coming through

Resolved! Sim 1 Not provisioned

I'm an existing customer and I got Samsung s20 ultra 5g yesterday and it keeps teeling me that sim1 one is not provisioned. It cannot connect to mobile data or make any calls or texts.

Resolved! PAC code

How do I give o2 my Pac code from my previous contract to ensure my mobile number stays the same on my o2 contract?

Resolved! Disconnected even though bill has been paid in full

My bill has been paid in full yet I do not have any network access, no data, no facility to send texts or make outgoing calls. If I try to make a call it directs me to a payment line where I get told to make a payment for 0.00. This call then hangs u...

Resolved! Bill

HeySo my bill this month is very very high and I can’t get in touch with the o2 customer service team due to lack of staff of the coronavirus, the bill is £303.89 and I was wondering if I could pay half this month and half next month but and I can’t ...

Mortgage declined - false information

I have just had my first ever mortgage application declined, due to O2 putting on my account 4 late payments. All my payments have been made on time. I am extremely annoyed at the situation and I have raised a complaint/ claim.Is there any quicker wa...

Resolved! Amazon music exttra

I'm trying to redeem my O2 extra but everytime I click redeem it doesn't do anything I've tried on different browser but still nothing can anyone help me please

Transferred number to o2 - iMessage won’t work

Just got a new sim only deal, iMessage won’t activate along with FaceTime. Voicemail won’t allow me to set a greeting. O2 priority won’t send me a code either. Is this just a wait 24 hour thing or is there an issue as ringing 202 seems impossible to ...

Resolved! wifi calling pixel 4 XL

When will it be possible to enable wifi calling on the pixel 4 XL?

Resolved! What cou tries are included in the exclusive travel zone

What cou tries are included in the exclusive travel zone?

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