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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! O2 Open Family and Friends discount

Hi, I need some help with how to apply the F&F discount code to my daughter's account over the phone, please. I gave my daughter one of the 2 codes given to me on the O2 Open website to use on her Upgrade, and we have been having issues trying to get...

Faro by • Level 1: Joiner
  • 1615 Views
  • 3 replies
  • 0 kudos

Resolved! Calls

I have unlimited calls and texts on my monthly allowance. I need to ring a number ‘0333’ and was wondering will this be charged as an extra on my bill?

Jh1 by • Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Spend cap

I am looking to increase my spend cap, phone line in 02 cuts you off when you select that, the app won't allow you do it and tells you to go to a site, the site tells you to call and 02 are not taking calls for this. The chat option is not functionin...

KW1 by • Level 1: Joiner
  • 564 Views
  • 1 replies
  • 0 kudos

Resolved! How do I cancel my free additional freebie through 02?

When I got my new pay monthly phone I was offered a freebie with it as an extra. I decided on the deal for 6 months subscriptions to Calm, now I cant cancel as I have to cancel through 02, but I cannot get help via anyone at 02 as they are only deali...

Bud by • Level 1: Joiner
  • 1034 Views
  • 3 replies
  • 0 kudos

Resolved! Contact support

I want to change my pay monthly sim to a pay as you go sim and keep my number. (The contract is all paid off). Anyone any idea how I am meant to do this with no chat available and lines only being for emergencies?? Thanks

Resolved! International calls

Hi so I’m trying to make calls to Spain and Australia and it never works for me, I’m using the international codes and everything but always says “ call failed “ can someone please help me?

Crachel by • Level 1: Joiner
  • 710 Views
  • 3 replies
  • 0 kudos

Resolved! Headphone jack

I've got the huawei P30 and the headphone jack has suddenly stoppd working, I've only had the phone since early Dec last year so will it still be under warranty to get repaired if need be??

Trfc74 by • Level 1: Joiner
  • 530 Views
  • 2 replies
  • 0 kudos

Pocket hotspot- worth it?

Hi folksI’m going to need a reliable source of wifi for all day zoom calls once a week for 3 weeks soon.Not sure a pocket hotspot is the most economical option. Are there other ways I can explore?

Liezl by • Level 1: Joiner
  • 683 Views
  • 3 replies
  • 0 kudos

Apple SE

Recently bought this phone for my son and we have the message of "no service" in the top left hand corner of the phone. He cannot make calls or send texts. Help

Roro by • Level 1: Joiner
  • 472 Views
  • 2 replies
  • 0 kudos
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