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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239694 Views
  • 2 replies
  • 2 kudos

Resolved! iTunes suddenly being charged to my 02 account. Haven’t bought anything from Itunes and have a £47

I’ve just checked my bill and it says I’ve bought a load of iTunes things over the last few weeks. My Apple account is charged to my debit card, not my 02 bill so why have I suddenly got a £48 bill on my phone bill? Plus as far as I’m aware, I haven’...

Mel2 by • Level 1: Joiner
  • 13057 Views
  • 3 replies
  • 0 kudos

Resolved! International Calls

Can I use my call allowance to call Canada? Any help appreciated.

Stevej25 by • Level 1: Joiner
  • 552 Views
  • 2 replies
  • 0 kudos

O2 Open discount

I am eligible for O2 Open discount. I upgraded about 6 months early on 16/06/20. I've tried to claim my discount in O2 open but I get a message saying 'You can't apply an O2 discount to more than one phone. You'll be able to apply another O2 Open dis...

KennyG81 by • Level 1: Joiner
  • 989 Views
  • 6 replies
  • 0 kudos

Port Number in from a different network - status and 5G?

Hello folks, I ordered a new O2 SIM a couple of days ago and as part of the process I provided a PAC from my existing provider. The O2 SIM turned up this afternoon and I've inserted into my phone and all is OK. My questions:1. How do I check the stat...

red_snow by • Level 1: Joiner
  • 1759 Views
  • 3 replies
  • 0 kudos

Overpayment

Why have i been charger over £100 for my bill

account

Hello I would like to cancel my o2 account please.

Katalin by • Level 1: Joiner
  • 640 Views
  • 3 replies
  • 0 kudos

Resolved! is my phone unlocked ?

hiya , i just got new p30 pro on o2 refresh and wondered if the phone would be unlocked or locked to o2, many thanks

Daisy184 by • Level 1: Joiner
  • 5571 Views
  • 3 replies
  • 0 kudos

Iphone 5s

I had a couple of wobbles on my iPhone 5s in the last week on both occasions I lost network services, and on both occasions I was being told I was waiting for an update from my carrier although the phone itself is telling me that the phone was up-to-...

Zeg by • Level 1: Joiner
  • 1460 Views
  • 10 replies
  • 0 kudos

Resolved! Turn on 4 G calling

How do you turn in 4G calling I tried this in my settings but got a message to contact 02?

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