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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Payment

Hi there I recently missed a payment and would like to pay for it now, however when I go on my account which i previously switched over into my name through the customer service team on the phone, however they didnt do it correctly as it still has my...

Hi

Hello, I would like to know why they want to charge me for a phone and a plan that was returned since it was not the phone I wanted.

Need puk code

Need puk code for eSIM but can’t verify as sim is locked and can’t receive the text any ideas on how to validate

O2 switch up

How do I get o2 switch up?

Internet

I can only use my mobile at home which is disgusting, it used to work anywhere, whats the point of 02

sim card not working

help with sim

new sim never arrived

I ordered a new phone and sim for [MOD EDIT: Personal info removed]. The phone has arrived but the sim has not. Please can you send a new sim as soon as possible.

^ days and still no SIM

Signed up for O2 sim through Virgin upgrade. 6 Days later no SIM. Can this be right?

I still haven't heard if am getting my contract phone it's been few days now

Still haven't heard about if am getting my contract phone

Missing account

Hi there

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