Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

contacting customer services

The phone contact service is now reserved, understandably, for emergencies. There is no email address to deal with non-emergency issue (to do with my bill) other than the complaints address complaintreviewservice@o2.com - which appears to be disabled...

5g settings

Hi does anyone know to get the internet settings for 5g for the note 10 plus tried to get on chat to speak to someone but it won't allow me any help would be appreciated thanks

I-Pad

I am paying an Airtime amount and am just using it asan I-Pad so want to cancel the Airtime

Resolved! Text

I have received the following text, not from the usual or number. Safe to say its a spam text?O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: https://o2.uk.invoice64.com/?o2=2

Old account

I had a second account and this was closed however there is still showing an outstanding balance on my credit report when this has been settled

Scam o2 message

I just got a text message saying o2 was unable to take payment for my next bill but when I log in the payment is set up correctly (I didn't use the link in the text message). Anyone else had this?

Resolved! Taken out new contract and gave PAC code on signing up

Hi, When signing up for my o2 contract I gave my PAC code to port my number across. I have now received my o2 sim but I do not know when my number is being ported across. I received a text message from o2 on the number I wish to keep saying to text s...

Resolved! O2 scam text???

I received this text yesterday from ‭07553 570410‬ and after checking my O2 account, which shows that my payment details are still in order, I’m assuming this is a scam!!O2:We were unable to process your latest bill. In order to avoid fees, please up...

Resolved! Changing names

My phone contract is still in my moms name, my credit score is better now so I want it in mine is there anyway to do this? Or do I have to just get a new contract entirely?.Thanks.

Resolved! Adding an apple watch to my account

I currently have a Samsung galaxy s20 ultra on contract, I would like to add an apple watch to my account and gift it to my girlfriend, i cant figure out how to do this if im even able toThanks in advance

O2

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