Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Taken out new contract and gave PAC code on signing up

Hi, When signing up for my o2 contract I gave my PAC code to port my number across. I have now received my o2 sim but I do not know when my number is being ported across. I received a text message from o2 on the number I wish to keep saying to text s...

Resolved! O2 scam text???

I received this text yesterday from ‭07553 570410‬ and after checking my O2 account, which shows that my payment details are still in order, I’m assuming this is a scam!!O2:We were unable to process your latest bill. In order to avoid fees, please up...

Resolved! Changing names

My phone contract is still in my moms name, my credit score is better now so I want it in mine is there anyway to do this? Or do I have to just get a new contract entirely?.Thanks.

Resolved! Adding an apple watch to my account

I currently have a Samsung galaxy s20 ultra on contract, I would like to add an apple watch to my account and gift it to my girlfriend, i cant figure out how to do this if im even able toThanks in advance

Is "unlimited" data really unlimited?

Hello, I have an S20 Ultra 5g with an unlimited data tariff. I have an extremely slow internet connection at home so my intention was to use the tethering feature to supplement my home internet connection when I wanted to download files (4g for me is...

Resolved! Insurance

Hi if my phone contract has ended but I haven’t upgraded The phone and I’ve kept the same airtime plan does this mean my insurance still stay on this phone or does that end when the device plan ends ?

Resolved! New phone wont let me order galaxy buds

just got the new SG20, trying to order the air buds and it wont accept anything

Resolved! Cancel PAC request

hi,So I requested requested the transfer of number from o2 to 3 using the PAC, I havent had a confirmation email yet that this transfer has been completed but I have changed my mind and no longer want to transfer numbers. I want to stay with o2. Is i...

Resolved! Sim contract

If I have a o2 contract is there any way I can add another sim contract on to my account for another phone? Thanks in advance.

Resolved! Getting out of a contract

Hi there, I’m in a 36 month contract but want to cancel and pay what I owe off of my phone. How do I go about this? Who do I contact when you have no contact numbers during COVID19?

O2

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