Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238054 Views
  • 2 replies
  • 2 kudos

Resolved! Bill

My June bill I appear to have been charged twice, I paid two amounts due on 27th then the same two amounts were deducted from my bank two days later

Speirs by Level 1: Joiner
  • 996 Views
  • 2 replies
  • 0 kudos

Resolved! activate my sim

Hello i would like to activite my sim card . somone stolen my phone and i got new sim card . could you help me please . i cant order no [personal details removed]. my phone nr [personal details removed]

marz27 by Level 1: Joiner
  • 598 Views
  • 2 replies
  • 0 kudos

Resolved! Is this real or scam?

I received a text today from telephone number saying..... o2: We were unable to process your latest bill. In order to avoid fees, update your payment information via: and then gives a strange looking link.I pay by debit card so don't have payment det...

Mumof3 by Level 1: Joiner
  • 1028 Views
  • 4 replies
  • 0 kudos

Resolved! New phone not delivered

I ordered a phone online... tracking says sent back to o2... cannot contact o2 or DPD to sort out...apparently delivery driver cam at 6.21 am and couldn’t find a safe place to leave it.. I’m paying for it already.. I’m seething can’t contact anyone.....

Thfc1882 by Level 1: Joiner
  • 666 Views
  • 3 replies
  • 0 kudos

Huawei 5 g

how does the Huawei 5g ban effect people who have bought Huawei phone from O2 on recommendation from store as a great phone for 5g as my wife bought one and is worried she will be left with no internet

theebus by Level 1: Joiner
  • 476 Views
  • 2 replies
  • 0 kudos

Resolved! First bill

Will i be charged my first months bill if i cancel my contract within the 14 day period?

oklive by Level 1: Joiner
  • 668 Views
  • 4 replies
  • 0 kudos

Resolved! Unlimited data

Can i upgrade to unlimited data for 100g

Bbbb by Level 1: Joiner
  • 402 Views
  • 2 replies
  • 0 kudos

Poor connection

Sick of having no more then 2 bars of signal and not being able to use mobile data. Very rarely receive 4g normally no data and very poor signal throughout. Been ongoing for 7 months and o2 do not seem to be phased. Any one else in a similar situatio...

Rosannajs by Level 1: Joiner
  • 558 Views
  • 2 replies
  • 0 kudos

Resolved! Can't download any bills, constantly the same error

For whatever reason i can't download any of my bills which I need to claim cashback, this is happening on the internet explorer and google chrome browsers, as well as chrome on my Pixel 3a XL. "There’s a ProblemThere’s been a problem getting the page...

mw2020 by Level 1: Joiner
  • 587 Views
  • 3 replies
  • 0 kudos