Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Calls blocked due to late bill payment

All outgoing calls are barred as a result of late payment, I have however cleared payment yesterday. The trouble is, once barred you are unable to reach 02 to reconnect you especially as the reconnection aint automatically done once payment has been ...

O2 bill

Hello, I can't make phone calls because the service has been restricted, a voice message says my bill is over due despite the fact that it's not. It's due on the 24th of July. What can I do now? Customer service is not answering. Even when I try to p...

02 billing text scam/fraud?

Got a text today from +447831946238 saying: 02: We were unable to process your latest bill. In order to avoid fees, please update your payment details via (I haven't written the link just in case anyone click it by mistake). I just wondered if this ...

Fraud SMS messages circulating

Just received a SMS from 07385797343 purporting to be from o2 saying my payment was declined and to update my billing info from a URL Nearly fell for it but didn't take approprite please

How do I change debit card details

Change card problems

Aboard

Hello, I'm going abroad on Monday. Will this affect my usage on my phone?

Provider issue

It has been over two months now that I cannot send normal texts from my phone it keeps on showing the red exclamation mark.Can you help please

Paying 54p for sms picture message! How to block

Can I easily block the function to prevent me paying to send pictures via sms.

Keeping old number

hi trying to speak to someone to help transfer and keep old mobile number, but keep getting disconnected.

Help! Furlough Arrangement and 02 Terminated My Contract!

Hi, I have an arangement in place due to furlough for 3 months holiday payments which is effective until September 23rd. This was put in place on 17th June. Since then, I have had to contact 02 3 times due to them restricting services and explain the...

O2

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