Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! End of contract

Hi,My contract ends this month and i have paid my last payment. Will the contract finish automatically or do i need to contact O2 as i do not want another contract out.

Resolved! Adjustment - how do I find out what it was for?

My June bill was slightly higher than expected. The bill showed that there was an Adjustment - but there's no detail about what it was for. I have tried to contact O2, texting #myO2 to 2020, several times over the last two weeks, each time getting a ...

Hello, Pay Monthly Question?

Hello sorry to be a bother, just a quick question. If i chose the pay monthly option for a phone and i decided to pay the phone of itself in larger payments quicker, would i be able to cancel the contract and how much would the cancel contract fee be...

Resolved! Keeping phone bumber

I've just got a new phone, how do I keep my current o2 number?

Resolved! bill payment failure

I pay my bill direct debit every month, just got a text from 02 me unable to process bill and to avoid fees to update payment details.Checked my bank account and DD details, no problem.Impoosible to contact on phone. whats up?

Resolved! Data

May I have a list of countries where I have free internet access ?

My phone is blocked

my phone is blocked

Impossible to get through to anyone!

I am trying to access my account but i cannot login. I can't get through to anyone on the phone, or an online chat. I just want to top up my data as my phone has been cut off!! How can i do this without accessing my account? I've tried 202 they are o...

Credit file referral

Hi I am trying to join o2 on a new contract but when I went through the process my credit score failed. I went through two credit check and on both times i have been told I have an excellent credit score. This was through a website and on the phone. ...

Unable to pay device plan

I've just upgraded my student son's phone and taken out a contract for an iPhoneSE @ £424 over 36 months. I would now like to pay the device plan in total but I'm unable to do so in MyO2 which lists the device plan but when I click on "Make a Payment...

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