Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Airtime rewards

HiI am unable to redeem Airtime Rwards., Have contacted Airtime and they said there could be a block on credit/spend cap which I believe there isn't. I would like to redeem my Airtime Rewards towards my O2 bill.

Phone upgrade

Hii I need a new iPhone but don’t want to pay anymore than £45 a month can you help please also prefer a iPhone max as can’t cope with the standard size ones Thank you Connie

Multisave Query for iPhone and iPad

I was wondering if someone could help, please? I’ve got an iPhone and iPad with O2 but have heard about a Multisave deal for when you’ve got two devices with O2. It’d really help if I could somehow get this, especially as I currently have separate bi...

Lowering my tariff

Hi, I’m looking to lower my tariff and monthly cost

Overcharging

HiWhy is my monthly bill always now £14.25, I signed up in Jan 22 to £8.54 a month? thank you

I suddenly can't call premium numbers

I have no spend cap, premium numbers have been enabled but cant call a number i previously could. I've spend ages on chat speaking to agents without any luck, they enabled premium numbers, tried a reset and removed my spend cap. Any ideas what I can ...