Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Bill

I have cancelled my contract can you confirm this?

Resolved! Transfer phone to son

Hi - I want to transfer a phone that is in my name to my son. In fact he already now pays for it, but I want the contract to be in his name also. I understand that he needs to have a contract in place to do so? So do we just need to choose a Sim only...

Cancel old contract

I would like to cancel my old phone but I can’t sign in because my old phone is broken so I can’t get the verification code

Rolling plan

I haven’t recharged my tariff for a while, so I decided to renew my rolling plan today, I was debited from my account but it’s not reflected on my tariff balance, what could be wrong?

O2 SIM Only Plan & Apple Watch Ultra (Purchased from Apple)

Hi there, I’ve came to this community after having no luck over the phone trying to get advisors to understand my issue. I have an Apple Watch Ultra 2 purchased brand new from the Apple Store, paired with my iPhone 15 Pro, on an O2 24 month SIM only ...

Trying to activate a new SIM

We have both received new SIMs today - trying to get them activated is like trying to win the lottery. Each time we get the help desk they get cut off after 5 minutes and you have to start again - after spending the last hour we have got absolutely n...

Resolved! VAT bills

I need my bills to the VAT breakdown as I use this phone for business. email - ************ Number - ************ Thanks [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Denmark - advice needed about data, sim, etc...

Hi all,Second time lucky... forum login lost my first post!!We are very excited about our first family holiday outside the UK, hopefully coming soon. We are hoping to go to Copenhagen in Denmark, but are unsure what to do about roaming costs/sim card...

final refund

Pay monthly - just left o2 - SMS and email asked me to log in to get refund - but cannot find what to do next

Unlock phone

Hi, I still have an old Samsung S9 and want it unlocked so a family member can use I t...they're on vodaphone. How do I do this please?

O2

Forum Posts