Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill

Does o2 do a payment extension

Resolved! O2 extras

If I take out a new 18mth contract of 5gb @ £10 mth the sim offers Disney and others do I have to have any of these? Alls I want is the 5gb free calls etc

Resolved! O2 Device Payment on Invoice

I want to understand what the layout of a pay-monthly invoice looks like. Specifically, I need to understand how the monthly device payment is referred to on the bill vs. the line rental other plan costs. I need this to check with my employer whether...

Resolved! Contract due to end

So, my contract is due to end 17th august. I'm wondering after that date will my bill automatically be less? If not then what must I do? Will I be able to leave wherever i want after this if I'm only paying airtime plans and no device payment plan? I...

Resolved! Disney + offer

I already have a disney+ subscription. As this was the only o2 customer offer provided, will this 6month free period be added on after my annual subscription ends in 2021? It seems pointless to have them alongside one another. Please advise

Resolved! One off payment

I wanted to make a payment for my device plan but can’t seem to do it on my o2 app only for the airtime. I have called 202 off my phone went through the automated options etc then it spoke about covid and cut me off. How can I Pay this unless it’s fo...

Extra charge on my bill

Please I'm trying to find out what the extra charges are for as it's 30 pounds for in game purchase it's says Sony but it's a iPhone that is being used

Resolved! How do I cancel my contract?

hello my phone number is [personal details removed]. I would like to ask when I can terminate the contract. because I have been on vacation in Cornwall for a few days and I do not have internet access

Resolved! Default on Credit Score for a Contract that was ended in 14 days

Hi, I have recently run a credit report for the first time in a few years. I have found the only negative comment to be 5 missed payments to O2 for a contract begining in November 2018. At that time I did open an acocunt with O2 for a sim only contra...

Data Sharing - how on Earth?

So I wanted data for my phone and tablet. I should've listened to the O2 representative who basically said "don't bother. Just get 2 PAYG contracts." After browsing tablet and pay monthly contracts, I came to the conclusion that these were both point...

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