Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Transfer number from PAYG to Pay Monthly?

Hi, my son has a PAYG phone and I just arranged a new pay monthly SIM for him. I'd like to transfer the old PAYG number to his new SIM. I could pop into a shop but would rather not right now. Is there a way to do this from home?

Resolved! S10 5g cellular signal problems

Anyone else having signal problems on the Samsung S10 5g phones ?I work at Edinburgh Airport, which I presume would have fantastic reception, stay 20 miles away, near a motorway service station.But sadly in both places I struggle to get a decent spee...

Resolved! Stac code

I have stac code from previous provider. I don't wish to keep my old number. Who do I give the stac to . Is it o2 as I already have new numberthanks

Resolved! Extra charges on my account

Hi iv been charged £2.49 on my 02 account from iTunes iv checked iTunes nothing was purchased, I want to know what this is please

Resolved! Changing my tariff

I've been on a PAYM deal for 8GB usage and a handset which expired this month.With the call centre waiting times I'm looking online at how to change but would appreciate someone putting my mind at rest before I go ahead. If I choose to 'upgrade' to a...

Resolved! hi

I've already paid my Air time bill on the 23.08.20 and it says it overdue? I only have my device plan to pay now witch im about to do i dont understand why its saying my airtime is overdue when I paid it on the date I've put in and I do have a email ...

Resolved! Sim

hi my sim is still registered to vodafone even thought my number has changed over....not sure what to do? Anyone help?

Resolved! Wi-fi calling on a SIM only deal

Hi does anyone know if wi-fi calling will work on a O2 sim I've just ordered, which will be used in a Samsung A70 handest not supplied by O2? Thanks

Resolved! Received a text warning my data limit was almost up, but it wasn't

Hi,I received a text a few months ago saying that I'd used almost all my data, so I had to buy a bolt on of 1GB for £10... now it turns out I was nowhere near my data limit. How could this have happened? SB

Help with my phone bill

I've been trying to call o2 to see if I can pay my phone bill at a later day so I dont get cut off and I cant get through how can I get help with this

O2

Forum Posts