Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Return

if i return a phone in time and was marked as returned and my airtime plan was changed why in MyO2 app still appears i have to pay monthly one device if I don’t have it??

Resolved! Data allowance in car (Xperia, Ford)

I have recently switched to an Xperia 1 ii.Yesterday I attached it to my car with a USB cable to recharge it. To my surprise I found that I could now use my phone using the car's audio system, for example I could access my Spotify playlist from the c...

Resolved! contact 02 about leaving

has anyone got a nunber for this

Resolved! Amazon music. How do I cancel?

I have free 6 months amazon music. How do I cancel the subscription and carry on using it untill 6 months have finished. When I go on my amazon account it says to manage subscription through o2.

Text message Scam

I have received the following message from O2O2: We were unable to process your latest bill. To avoid any fees or account suspension, please update your billing information via: The number was from +447498945481. Not sure how they knew I was a O2 cus...

Resolved! Phone

Hi, I have a pay monthly phone but I don’t really use it so I’m thinking of cancelling the contract however if I do this will I still be able to look at my existing text messages (from someone now passed away) & look at old photos? I’m know I would N...

Resolved! Shared plans?

Hi guys I have an unlimited data plan on 02 refresh and I am hoping to share my data, with one of my other 02 refresh plans. Is this possible please?

Resolved! Throttling

If I was being throttled/restricted on data.Would I get good speeds when in close proximity to an antenna?If o2 were throttling, would it be the same on 4g & 3G?

Resolved! Mobile data

I cannot use mobile data. I have been to the Apple store and they ran some tests and say there is nothing wrong with the device. I‘m getting no help from o2.I have factory re-set the device and re-set factory settings multiple times.Just wondering Wh...

upgrade

Will o2 match other o2 offers from different suppliers?

O2

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