Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Airtime bill

Hey, I have payed off my ipad in full but every month im still paying my airtime bill, how can i cancel it because i can't get talking to anyone from 02?

Resolved! Contact number for o2 support

I really need to actually speak to someone but cannot find a proper helpline number

Resolved! O2 Open Discount

Hi.I recently upgraded the three phones in my household on O2 Refresh. All three phones are held under one email address as O2 told me that was the easiest way to keep things moving. I logged in today to add my O2 Open Discount to 2 of the phones as ...

Roaming not working in Portugal

Hi, I travel to Portugal almost every month and for the last year and a half when i land in Portugal my phone does not work, i can not make or recieve calls, and not use any data. i hav eto rely on wifi in hotels and other places. I have contacted 02...

Resolved! Migration

I organised number migration from Business account to a new phone on consumer account on saturday and it still hasnt happened

Can I swap my sim to an older phone

My daughter has broken her iPhone 8 and we still have her old iPhone 6. Can I simply swap the SIM card? Both phones are with O2

Resolved! Open upgrade

Hi I want to upgrade my mobile and atm I’m getting the 25 % open discount, I’m want to know if the price quoted on the upgrade page includes the discount already ?? Hope someone can help please

Resolved! number switch

I am trying to switch my old O2 number to my new O2 contract sim. have tried doing it online but i fill all my details out and the submit but it says it can't do it right now and that someone is working on it. but have had that the last two days, tho...

Resolved! Holiday

I am going to Turkey and I have a travel bolt on. Does that mean I have to pay £4.99 per day or should I raise my spend cap which at the moment is £0.

Resolved! SIM swapping O2 to O2

Hi,I'm trying to swap an existing O2 number to a new O2 SIM card. I chose a new SIM card because the deal was better on that one than the previous. I am a TalkTalk customer and got the original SIM and number through them a few years ago. TalkTalk st...

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