Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237976 Views
  • 2 replies
  • 2 kudos

02 travel zone 2 removed

Hi I just received a text message stating that my 02 travel zone 2 has been removed Could you please check it for me? I would like to keep it, so I won't spend much if I travel to any country included in the zone 2, 02 travel

Cancel a contract without keeping phone number

Hi,I have an old Airtime contract for a dongle which I no longer need.I cannot find any link where I can cancel this, only a 2013 Guide which says I need to write a paper letter.Where is the simple online cancellation request from within My)2?Thanks ...

Paul_T by Level 1: Joiner
  • 392 Views
  • 2 replies
  • 0 kudos

shambles

Hi, I cancelled my contract on 24th June, still not cancelled because the upgrade that I had done I never actually got the store could'nt give it to me because aback office issue. i rang last week was told a credit was requested for the account, stil...

Resolved! PAC code

HelloI need my PAC code however my handset is broken so I can't read or open any messages. How else can I get the code? E.g. email?

Connection

For nearly a month now I ve had problems with connecting to Network and your working on it . Nothings been resolved

2 phones on one account - only one showing

Hi,I’m having trouble and going around in circles.I have had two phones on one account for years, basically my wife’s and my daughter. For years, when I logged in, I could choose from a drop down menu which mobile number I wanted to manage. Now when ...

Grooster by Level 1: Joiner
  • 405 Views
  • 3 replies
  • 0 kudos

Emails from O2

I have received an email purportedly from O2 - If it's from O2, and not a scam, why is the ISP not O2?Coming from a TalkTalk address seems suspicious. 