Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237591 Views
  • 2 replies
  • 2 kudos

Resolved! Rolling Plan in Channel Island

I live in Guernsey Channel Islands and I used to have a pay as you go account for 2 years and only use my O2 sim whenever I visit UK but switched to Rolling Plan just yesterday. However, my mobile data is not working when I went back to Guernsey, I’v...

Ri2 by Level 1: Joiner
  • 222 Views
  • 1 replies
  • 0 kudos

My data has been removed

Yesturday I phoned 02 to set up a new tarrif for unlimited internet, calls, texts. today I have checked my tarrif and it says i have 0mb of data left

Liamrt1 by Level 1: Joiner
  • 282 Views
  • 2 replies
  • 0 kudos

Upgrade

Due to upgrade today however it’s sri asking me to pay 15

Jjdw by Level 1: Joiner
  • 274 Views
  • 2 replies
  • 0 kudos

Ordered phone upgrade online for next day collection - store told me I wouldn't receive till Tuesday

Hello, I chose a phone upgrade as my phone screen was severaly damaged. I chose collection from my local O2 store as the online system stated I could collect on the 24th of August 2024 and that the phon was "in stock". I then checked further on O2 an...

Woodwardk by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Phone pick up

Ordered a phone a few days ago and email says pick up date will be today will I get an email to tell me it's in store or should I chance my luck and just see. I've received text messages telling me order has gone through and a text message about bill...

Person by Level 1: Joiner
  • 250 Views
  • 2 replies
  • 0 kudos

End my airtime

Hello, I have finished paying my device but I want to confirm that I can cancel the airtime with it

HollyV91 by Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos

Resolved! International travel

I would like to have information about travel inclusive ultimate as I’m travelling to India

LJ6 by Level 1: Joiner
  • 251 Views
  • 1 replies
  • 0 kudos

Sim Only Upgrade Loophole?

Anyone know if the loophole in sim only upgrades still works or has been fixed with 360? You used to be able to upgrade from a sim only plan to a sim only plan anytime and this means if you were in a 12m or 24m sim it let you click upgrade, select a ...

Sim card not active

My number ************ not registered My temporary number phone ************ should be changed to ************ with 50Gb [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Witkowski by Level 1: Joiner
  • 214 Views
  • 1 replies
  • 0 kudos

Lost click and collect order

Hi all, So I upgraded my phone via a pre-order for the Google Pixel 9 to collect in store on 22/08/24. Up until this date, my order tracking says ‘Processing’ and ‘In Transit’. I’ve called the store and they say despite having received deliveries, my...