Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238710 Views
  • 2 replies
  • 2 kudos

Samsung A71

My Samsung A71 has inexplicably decided not to recognise my password after months of perfect operation.This means that I cannot do anything to recify the problem because I can't even switch my phone on.Any help would be gratefully recieved.

PopWright by Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

Resolved! New sim won't work, keeps saying No Service?

So I have bought a new iPhone 5 and although I've done the sim swap on O2 twice now and waited for 24hrs my new phone still keeps saying No Service.Also, it says that my mobile number on my new phone is unknown, does this mean that the sim isn't acti...

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Anonymous by Not applicable
  • 164599 Views
  • 12 replies
  • 0 kudos

Resolved! cheep plan

I  want to find a cheeper plan than I have a the moment.

Tomato by Level 1: Joiner
  • 466 Views
  • 1 replies
  • 0 kudos

Resolved! unable to use mobile phone

Hello, i am wanting to buy a new phone and upgrade my contract, but they want to send a verification code to my phone that i can not switch on as it is broken, nor can i use the phone to make a call to customer services. I did try and purchase a phon...

deborah2 by Level 1: Joiner
  • 2668 Views
  • 9 replies
  • 0 kudos

Resolved! Scam Messages from 69555 costing £3.75 each

I have just seen my bill and there are 3 separate charges at £3.75 for receiving messages from a number 69555. I have definitely not signed up to anything to receive these messages. I have looked and 69555 comes vack to a company called Kalista media...

Resolved! Bills and payments after leaving O2

Hi, I recently gave my PAC code to another network, which ended my O2 contract. I then received a text from O2 with estimated outstanding charges which I would need to pay. I was also billed for this month on O2 as normal. I'm trying to find out the ...

orosew by Level 1: Joiner
  • 1378 Views
  • 4 replies
  • 0 kudos

Resolved! Bills

HiI want to get my call history say incoming and outgoing call history for past 3 months. How can I get them please help me

Api by Level 1: Joiner
  • 641 Views
  • 3 replies
  • 0 kudos

Resolved! Wrong address for upgrade

Need to speak to someone as they are sending my upgrade to an incorrect address. Can someone tell me a number to call as I am going round in circles trying to sort this

Resolved! Sim Activate

Iv had replacement pay monthly sim which hasn’t been Activated???

Patchymoo by Level 1: Joiner
  • 1326 Views
  • 3 replies
  • 0 kudos