Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! PAC code

When I placed my order I gave 02 my pac code , today I've received my new SIM card , so I'm wondering how long it's going to take to transfer over , thanks

Resolved! no signal xperia 10 11

I have been using a new Sony Xperia 10ii from O2 for a few days. The signal in the house is almost non existent, and patchy outdoors even near a transmitter. My previous phone (a motorola ) had a good signal in and out of the house, as does an iphone...

Sun Swap

HiI’ve got 2 numbers on my account and have asked to transfer the number from one over to the other so then it will be cancelled and I’ll just have the one account.They said it was being processed and is going to take 24 hours to do but I’m nearing t...

Transfer contract

Hi, does anyone know if I can transfer the contract of my mobile phone to my daughter as it’s for her usage and she is 20 now, she currently pays the bill

Resolved! How long is an SMS before it becomes an MMS?

Hi,I am on a "Data Big Bundle" and have accrued lots of Text credit. Up until recently and using a Sony Xperia Z5 I would regularly send long (e.g. 8 x 160) sms messages and they would be sent within my credit. I have just changed to a Samsung S10 an...

Resolved! Upgrade early but keep my number

I know I'm allowed an early upgrade if I pay the rest of my phone off but I'm wanting to keep my same number I already have. Is this possible as don't want a new sim with the new phone.

Abonament

I want to know if I can get another subscription for my wife

Resolved! How do I pay an outstanding balance after i've changed network?

I was an o2 customer, but changed networks 2 weeks ago and transferred my o2 number over. I accidentely cancelled the direct debit before my last o2 bill had been paid. I've received a text from o2 stating that if the bill isn't paid for soon, they w...

Resolved! Upgrade

I currently have a contract with an iPhone 8 Plus and I’m looking to upgrade when my contract ends soon , do I have to pay a fee as I want the latest iPhone 12 plus max and also will I have to pay extra in my contract of a monthly price of iPhone 12 ...

WEAK SIGNAL

VERY WEAK OR NO SIGNAL AT ALL, THIS HAS BEEN THE CASE FOR A COUPLE OF WEEKS. DOWNLOADING SAMSUNG UPDATE ON 8TH NOVEMBER EVEN WORST NOW.

O2

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