Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Next Day Delivery Now Not Arriving for 4 Weeks & Can't Cancel!

I upgraded my phone online and specifically chose a phone that was in stock for next day delivery. 3 days later phone still not dispatched. Spoke to customer services this morning and assured me it would be dispatched today, as it had not been dispat...

Sylwia Kicka

Hello I received a letter from you with account number [REMOVED] this account was closed on 3.08.2024 I don't understand why I have to pay another bill in the amount of £ 43.69 please explain it to me, [MOD EDIT: Personal and private information has ...

Resolved! Transfer information to new phone

In the process of buying a new apple phone will the information from my current sim be automatically transferred to my new phone and also retain the same number

Resolved! Roaming

How much is USA roaming for me? What options do I have?

Cooling off period enquiry

Hello, I joined o2 around 7th August On a sim only deal for £10pcm and due to the poor signal in my area, decided to end my contract within the 14 day cooling off period. I received my ‘immediate disconnection request’ email on the 11th August which ...

Resolved! Netflix cancellation

How do I cancel Netflix

Contract to pay as you go

My contract is finishing. Can I move to a pay as you go rolling contract?

Phone contract

Hello, I’ve recently got a new contract in my name but have decided to upgrade early. My monthly bill is £54 but I only have 1 more payment to make. The termination fee is £78 to cancel early but do I have to pay both of the charges or do I just have...

. Can or will o2 help out i

My phone got smashed and still paying for handset. Also in monthly contract. Not in a position to get a new phone unless o2 can make a deal somehow?Do need a phone but don't want to take out another contract with someone else and have two bills for t...

Resolved! Pay my bill

I would like to pay my bills

O2

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