Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I want to keep my old number to my O2 account

I requested this upon purchasing a new phone from O2 to keep my old number but O2 did not act on it despite given a PAC instead gave me a new number

Resolved! payment issues

Hi!I'm trying to pay through my debit card from 3 days but is always impossible.not sure what the problem is.I tried to change the card as well but it hasnt worked. any help? many thanks bw

Resolved! Sim and Phone?

im currently on a Sim Only contract (unlimited data) and i now want to purchase a phone with it... but i dont particularly want to buy it outright... is there any way i can add a new phone to my monthly contract?

Resolved! Bill payment

I’ve just paid my monthly bill for the first time via online banking and there’s two options of who you can pay,02 uk of telifonica ltd,.does anyone know which one it is as I may have paid the wrong one

Resolved! Contacting O2 online chat thing

Hi Good MorningHow do I chat with O2 in there online thingO2 has switched off my phone and I can’t call or use Skype or internet when out on the street I am a female stuck in a foreign country by myself with no other way of getting in touch with anyo...

Resolved! Samsung smart watch

Can I get a samaung smart watch, on pay monthlyMany thanks

Resolved! Urgent help required Crazy O2 at it again

HiO2 has cut off my phone I’m aboard by myself and I can’t get through to themI have Skype but not sure I’ve the right numberAny help would be appreciated I’m quite desperate as this is my only phone and I don’t speak the languageI could get sick and...

Resolved! Contract

Does anybody now if it’s a seperate credit check for a sim only and handset I’ve been aceapted for sim only but was thinking off taking out a handset will I be aceapted or is it best to wait the 3 months and the. Upgrade

No 4G calling available

HelloI have Huawei P30 Pro New Edition directly from O2 store.4G calling is Enabled on my account but no such option on my phone.Phone is also on the list of 4G supported devices.Help please?

Resolved! Upgrade whilst I am in France

Hi - I am now overdue an upgrade and I will be in France for awhile longer. I had thought to just keep my old phone till I get back to the UK, but the battery is weaken8ng and the charging cable and/or socket is becoming faulty, so that it is beginni...

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