Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

no internet, no contact option

Hi, I've bought 4G internet on Friday. I've paid £8 for special delivery to get a dongle before Saturday noon, because times is money for me. Unfortunately after few minutes signal has disappeared. O2 Manager website (192.168.3.1) says "No Service. C...

Debit card rejected

Is any one having trouble paying there mobile bill through the app my two bank cards keep getting rejected I have rang the bank and there is no issue.. any one help?

E-sim has stopped working abroad

Please can anyone help, I am in Germany and my E-Sim in my IPhone 11pro has stopped allowing me to make or receive calls

Resolved! Can I extend my current contract for 1 month

My contract expires on 13th December...and I would just like to extend for one month....is that possible ?

Data usage when at home using wifi

Can anyone advise why my data usage although working from home and using wifi has been all used up pretty much with quite a few days to go in the month? This doesn’t make sense!

Problem with text messages

Hi l am a bit bewildered as some of my texts come through my apple iPad but I don't get them on my new iPhone 11.can anyone help?Thanks

Samsung Galaxy S10e

Hi I have had this phone since May 2019. I now find it is taking a long time to charge. I have two different charges (both Samsung) but have the same problem on each?

Switch to 02

What is the progress with my Pac please? I'm switching from Vodafone to yourselves

Number port

Hi, How much time does it take to port a number, I was on 3 mobile, inserted the 02 sim in my new mobile Sunday afternoon around 2:00, still the number has not changed. Thanks

Resolved! Contacting O2

Does anyone know how to contact O2 when you have left without having a large phone bill? I have received a text from them saying I owe them money but, as I have left, I cannot log in to my account to view my bill. I am sure that I owe them nothing as...

O2

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