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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237217 Views
  • 2 replies
  • 2 kudos

payment taken

Hi I have changed from monthly contract to pay as you go keeping same number with you on the 9th of august. the lady how dealt with this change over said as we have just only payed the previse month and and i would only owe a DAY payment to close the...

Change phone on contract?

Does anyone know if there is a way to change your phone at the beggining of your contract? I have the S24 and it is absoloutely garbage. My previous phone was the S10+ and it was superior in every way. I didn't buy 02 switch up, can you do it mid con...

plopster by • Level 1: Joiner
  • 228 Views
  • 1 replies
  • 0 kudos

Resolved! Rolling Plan in Channel Island

I live in Guernsey Channel Islands and I used to have a pay as you go account for 2 years and only use my O2 sim whenever I visit UK but switched to Rolling Plan just yesterday. However, my mobile data is not working when I went back to Guernsey, I’v...

Ri2 by • Level 1: Joiner
  • 204 Views
  • 1 replies
  • 0 kudos

My data has been removed

Yesturday I phoned 02 to set up a new tarrif for unlimited internet, calls, texts. today I have checked my tarrif and it says i have 0mb of data left

Liamrt1 by • Level 1: Joiner
  • 260 Views
  • 2 replies
  • 0 kudos

Upgrade

Due to upgrade today however it’s sri asking me to pay 15

Jjdw by • Level 1: Joiner
  • 242 Views
  • 2 replies
  • 0 kudos

Ordered phone upgrade online for next day collection - store told me I wouldn't receive till Tuesday

Hello, I chose a phone upgrade as my phone screen was severaly damaged. I chose collection from my local O2 store as the online system stated I could collect on the 24th of August 2024 and that the phon was "in stock". I then checked further on O2 an...

Woodwardk by • Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Phone pick up

Ordered a phone a few days ago and email says pick up date will be today will I get an email to tell me it's in store or should I chance my luck and just see. I've received text messages telling me order has gone through and a text message about bill...

Person by • Level 1: Joiner
  • 237 Views
  • 2 replies
  • 0 kudos

End my airtime

Hello, I have finished paying my device but I want to confirm that I can cancel the airtime with it

HollyV91 by • Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos

Resolved! International travel

I would like to have information about travel inclusive ultimate as I’m travelling to India

LJ6 by • Level 1: Joiner
  • 242 Views
  • 1 replies
  • 0 kudos
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