Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Sync

I’ve been charged £4 extra for syncing my Apple Watch to my phone but when I purchased it I wasn’t told it would be more

Resolved! New contract

Hi.I’m with o2 now and have been for many years now. I’m looking to get my daughter a phone and wondered if I can get something for her on contract under my current contract or if not take one out on my name for her.

Resolved! Phone cut off

My mobile was cut off this morning and I’ve paid my bill in full!!! It still hasn’t been put back on!!! And trying to speak to a operator is literally impossible!!!! O2 is absolutely rubbish!!!!

Visual Voicemail text messages

Hi,I've been receiving a text message that my number doesn't support visual voicemail many times for the past few days. I'm on a pay monthly bundle and have a Pixel 3XL so it should support it according to the website.How could I get it to work? and ...

Resolved! Early upgrade text

I got the below text a few days ago and I’ve been trying to call to see what the terms and conditions are but the call queues have been pretty long and I’m not able to go to store to ask. Has anyone else had the text and taken the offer?“ Upgrade ear...

Resolved! Airtime on iPad

I have airtime on my iPad. But never use it. Can I cancel that airtime?

Resolved! Iwatch deal

Hi I want to take the iwatch dealBut for my daughter and not for me .

Resolved! Can you tell me how much data I use

Can you tell me how much data I use looking at upgrading what would I be bets with

Resolved! Premium texts

Hi, my phone bill this month is very high. On looking, I have been charged £3.70 per text from a number which is under 'Kalastia consulting'. I have no idea who this is and I have been charged for apparently recieving multiple texts from them. I have...

Scam 09050040300

Please do not ask o2 to look into a scam call as they do not rectify this and then proceed to tell you that o2 community are not telling the truth. At this time with covid and christmas its a joke

O2

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