Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
How to access voicemail from Mexico? I have tried 00447 8020 900100 and keep getting "number out of service". I have been on live chat three times, got different answers each time and all failed. Spent hours on website going round in circles and cann...
My son has just run up £77 worth of extra charges for games, is there a way of resticting access to any extra charges?Ian
Hi I have been unable to send or receive text messages since last Tuesday (09/12/20). I have logged an issue with O2 who have acknowledged that there is a network error. I have a Sony Xperia XA1 which is about 2 years old but it still functioning fin...
I ported my old Talktalk number to my new O2 sim. It works fine except 2 family members are on IDMobile. If I text them it shows up as the new O2 number, the one that should have been replaced. They can text me back on that number, but not of my port...
Hi, is there a delay in issuing upgrades on standards delivery. It’s not been dispatched yet and ordered Friday night. I wasn’t expecting any updates until yesterday but it’s still not been dispatched. Is it no longer 24 hour turn around? Thank you
Hi, I have a pay monthly sim with o2 using an iPhone and I can use the call merging feature. Just wanted to know if I was to get a pay as go SIM card will the call merging feature work at all as I know some networks don’t provide it on pay as you go.
I received the automatic message (I cannot reply) below in my email:You can track the progress of your order at My O2. Just go towww.o2.co.uk/myo2 and enter your username and password. If you'veforgotten these, we can send you a reminder here too. On...
New sim. But visual voicemail has disappear. Online help says to activate iData in ‘bolt ons’. Guess what, that option is not available on my O2 account.Any help gratefully received
Hello,I have an outstanding bill I haven’t been able to pay because everytime I’m trying to make a payment it keeps reverting it and I got a “We couldn’t process your payment” message on screen, I don’t understand what’s happening cause I’ve been pay...
Good morning, I had a contract with O2, which ended in September as I was moving abroad. However, I now wish to come back to O2, while keeping the same number and possibly SIM card. I am not able to go to the shops, as I am not currently in the UK. I...
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