Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Network signal problems

I've had problems with my phone signal since July at home because of a mast being down, and ongoing works. Now in a support bubble still having problems, with no data or calls despite network checker saying that full signal and coverage in area I'm n...

Resolved! PREMIUM SMS 21203

Hi,I was receiving Premium SMS messages, Email to SMS. My O2 package changed ans I no longer receive these. I have tried to get them active again to no avail. Can anyone help?John

Why do long standing customers get the worst deals?

So, I'm almost at the time of my contract running out and time for an upgrade. I'm interested in the Iphone 12 Pro Max - 128GB.. On mobilephonesdirect.co.uk it has that phone, on O2, unlimtied data, £49.99 upfront cost along with apple tv subscriptio...

Resolved! Wifi

How can I change my security settings so I can go on only fans and other adult sites without needing WiFi

Resolved! copy of calls made in september 2020

Team, Good morning, how do i get a copy of calls made for September 2020

Change Billing Date

I am unable to get through to someone at O2. I am wanting to change my billing date to the start of the month.

Phone cut off

My phone has been cut off

Number transfer

I joined O2 few weeks ago. Now i want to transfer my old (vodafone) number to O2. I’ve filled the form with pac code and submitted on 26th of december. Still no reply from O2

How do i get onto live chat

Ive lost my phone and struggling too swap my number 0nto a new SIM

Changing SIM number to my old number

Hi, I have tried 5 times to port to my old number to my new SIM card and still nothing, it keeps saying that there is an error and to contact O2. I have been waiting and my old provider has cut me off so have this new number which I don’t want! HelpM...

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