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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237573 Views
  • 2 replies
  • 2 kudos

my order

my new iphone 14 was supposed to arrive yesterday but no sign of it. can you tell me what is happening? regards douglas

douglas2 by • Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

Cancle sim only contract

Hi I wondered how I cancle this sim only contract I don't mind paying a cancellation fee but my daughter no longer requires the sim

Sammylola by • Level 1: Joiner
  • 187 Views
  • 1 replies
  • 0 kudos

After Upgrade issue

My partner upgraded her phone back in February this year in a store that is local to us. No issue during the process of the new phone instore. After a month we had a letter saying we owe £770 so we phoned customer services they couldn't help us, so w...

Gordonis by • Level 1: Joiner
  • 351 Views
  • 4 replies
  • 0 kudos

payment

at the time it tried to take my payment my account didn’t have the money to go through but it does now what do i do

Change tariff

I would like to change my tariff to a cheaper one as i currently get a lot more data than i need but everytime i try to access the page on the app or website it says it isn’t available to me. Please let me know what to do. Thanks

TBower by • Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Resolved! Student Discount / O2 Open Excluded Devices

Looking to get the new iPhones when they're released, and have a student discount I want to use. I just wondered if anyone knows whether the new iPhones are excluded from the discounts? I remember years ago they were but don't know if that changed? A...

MrFrenzy by • Level 2: Apprentice
  • 454 Views
  • 3 replies
  • 0 kudos

stolen

hi my phone got stolen today and i need to block the number please can you help. I have a crime number

Amymay by • Level 1: Joiner
  • 200 Views
  • 1 replies
  • 0 kudos

Help

Can anyone point me in the right direction. I have upgraded my phone and DPD tried to deliver it on Tuesday, but we did not have a PIN CODE.I spoke with O2 someone in a far distant country and they said that we would get our pin within 48 hours, stil...

kieron1 by • Level 1: Joiner
  • 367 Views
  • 3 replies
  • 0 kudos
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