Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Help with SIM only

I have had a SIM only deal for the last month and wondered if I can add a phone to the contract?

Resolved! Sony headphones

Hi,I ordered a new Sony Experia 5 11 from 02 in December 2020. The offer on this phone included Sony noise cancellation headphones which you register with Sony for after you have reveived the phone. I registered for the headphones within a week of re...

Resolved! Add another device to my contract

Am looking to upgrade but also add on a iPad to my monthly bill

Billing Date

How do i change my biling date,online advice is to contact O2,tried to call got cut off,tried to start an online chat but the service isnt active!Help!

Calling ROI

Since upgrading to an iphone11 I have been unable to make calls to ROI. Any suggestions?

Resolved! Activate WiFi calling on Pay Monthly

Hi, I'm trying to set up WiFi calling on my Pay Monthly account for an iPhone, but I'm just going round in circles. The set-up guide directs me to My O2 and a "Device Details" section that doesn't seem to exist. I do have a "More" drop-down on the ac...

Resolved! level 1

hi when is my order coming if it’s a 6 week can i not just have a different colour

Resolved! Moving to O2

How do I share the PAC to move my old number to O2?

Resolved! Changing from Pay Monthly to Pay As You Go possibility due to financial constraints

Is it possible to change to PAYG due to financial difficulties being experienced? Thanks for any advice.

Has anyone experienced a ticking sound on a call Z Flip?

Hi, I just got a new z flip 5G, but when I make a call the phone seems to give off 3 little ticks per second, quite faint, but I can hear them on a call. The ticks persist after I end the call, even after I turn the screen off, and they still go on e...

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