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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 230260 Views
  • 2 replies
  • 2 kudos

Cancel my order

I want to cancel my order 

Dp3 by • Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

Upgrade

i have been offered upgrades on two phones myself and my wife have for Samsung S24 + phones it was £51.99 a month. We have looked around and bearing in mind how long i have been an existing customer found it disappointing that we could not get it any...

DMc65 by • Level 1: Joiner
  • 257 Views
  • 2 replies
  • 0 kudos

Payment

Good Afternoon, I paid my bill yesterday at 11:48 via O2. I received a text telling me payment was successful and authorization code. This payment has be deducted from my bank account. O2 are saying they haven’t received this payment and my phone is ...

DA10 by • Level 1: Joiner
  • 170 Views
  • 1 replies
  • 0 kudos

Making and receiving phone calls

I currently cannot make or receive phone calls from my Samsung A25 phone, when I try to make a call it saysNot registered on Network This is the same for Messages as I cannot send or receive messages either

davef1 by • Level 1: Joiner
  • 214 Views
  • 2 replies
  • 0 kudos

REDUCTION OF MONTHLY CHARGE

I received a call today from 0333 344 6973 allegedly from 02 offering to lower my monthly contract from £14.25 to £10.00 - was this genuine?

KB71 by • Level 1: Joiner
  • 352 Views
  • 2 replies
  • 0 kudos

Mobile Data not working very well

My 4g/5g isnt working very well for the last month or so on my iPhone 15 pro max I have reset network settings on the device I have moved from a physical sim to virtual so is there anything that can be done on your side remove a bar or block on my li...

Dfowles by • Level 1: Joiner
  • 254 Views
  • 2 replies
  • 0 kudos

Mobile phone bill

My monthly tariff is normally £14.25 or thereabouts. This month my bill is showing £54.00 !! Is this a mistake?

Marny by • Level 1: Joiner
  • 165 Views
  • 1 replies
  • 0 kudos

Deactivation

What is a deactivation change

Jway by • Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos
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