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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 241689 Views
  • 2 replies
  • 2 kudos

Resolved! Paid bill but showing overdue on My o2

I have paid my bill a few days ago but it is still showing that the bill is overdue on the app. My online banking shows that the bill was taken from my account however o2 have still cut my services off. No data calls or texts etc

Odhran by • Level 1: Joiner
  • 537 Views
  • 1 replies
  • 0 kudos

Resolved! Ending contract early

Can I end my contract early by paying off device plan

NJ1 by • Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Resolved! 0844

Is it possible to upgrade your plan to include calls to 0844 numbers?

Paul31 by • Level 1: Joiner
  • 493 Views
  • 2 replies
  • 0 kudos

Extra charges . i tunes.com/bill

Hello, I pay for a pay monthly contract for my niece. Last month the bill showed 7 extra charges for £9.99 for itunes.com/bill all on the same day. My niece is adamant she hasnt bought anything on I tunes. She isnt subscibed to anything, and there ar...

Andrew75 by • Level 1: Joiner
  • 992 Views
  • 5 replies
  • 0 kudos

Resolved! Free gift with contract

I got a free gift (Apple Watch series 3) when signing up with my contract when should I receive this?

Stacey34 by • Level 1: Joiner
  • 786 Views
  • 5 replies
  • 0 kudos

Data usage

Hiya, not sure if anyone can advise...I can’t get through to a real person on O2 to ask direct so I thought I’d ask here!I’m on a very old monthly contract with unlimited minutes/calls and data. This month my data has been slowed (to an almost stop) ...

Disney Plus

I’ve been billed for Disney plus this month however I’d taken my own annual subscription out last March and was told my free 6 months would run on from my initial subscription. How do I get a refund and stop this from being deducted for the next 6 mo...

Resolved! Upgrade SIM swap debacle

Recently upgraded from iPhone X to iPhone 12 , phone arrived and after a couple of days thought I’d start using it , done the usual then realised the new SIM was required for a 5G phone , obliged with the directions and sent the text for swapping , o...

KMac69 by • Level 1: Joiner
  • 1304 Views
  • 6 replies
  • 0 kudos

Resolved! Tablet

I have a Tablet with 02. I pay every month. I need to know what is left on the account. I thought I had finished paying it off by now but obviously not as its going out of my bank every month. I cant get into the account as I have forgotten my codes ...

Seeni by • Level 1: Joiner
  • 437 Views
  • 2 replies
  • 0 kudos

Resolved! contacting an advisor

how do you actually get to speak to someone every time i click contact us sends me back to a page i was just on

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