Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Returns

I received my upgrade last Monday. I tried the phone for a day but it gave me awful headaches like Samsung’s do so I want to return it. O2 said they were sending me return packaging. It arrived without anything to insert inside like a returns form, j...

Resolved! Free Disney plus

How do I claim my 6 month free Disney plus

Resolved! iphone12promax

good afternoon i ordered an iphone12 pro max phone from your website it was supposed to be delivered before 10.30 this morning i havent recieved it

Resolved! cant make calls to international numbers

In the UK, cant make calls to international numbers

Resolved! Leaving O2

I'm going to leave this month, contract ended, and wanted info about costs and to request a pac code. When I try to text and ask for these all I get is message not sent. consistently. Is this a deliberate ploy by o2 so that I have to phone and reques...

how many contracts are you allowed on 1 account

how many contract phones are you allowed on 1 account

Resolved! 25%air time discount NHS can't seem to get

Trying to get 25%airtime nhs discount but won't let me I have the code

Resolved! Speed Capped?

Hi Guys, Just upgraded to a uswitch bargain sim only, and i have just done a 4G speed test and the best i can get is around 20Mbps with around three signal bars lit. My daughter who is on a VF tariff, can get over 100Mbps, with only two bars lit, bot...

Resolved! unknown charges

Hi I was charged 33p for sending 2 text messages from an unknown number. how do i contact 02 to check this out. thanks

Forcing 3G over 4G

Hi guys, This may not be in the correct forum so please move if not! Anyway, i have an Iphone12 and an 02 esim. Thing is, i would like to force 3G on the esim, rather than defaulting to 4G (no 5G here at all yet). What i have found is the phone keeps...

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