Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Mobile hotspot

HiI have setup a mobile hotspot , I am able to connect , but the hotspot does not connect to the internet.I have rebooted laptop, redone the hotspot, enabled all the data/wifi options I can see.Anyone have any other pointersThanks

sim only not working

yesterday i received two sim cards for 2 monthly contracts im not with o2 just now but moving over i hope - should these sims work straight out the. packet ? or does o2 have to do something at their end as none of the sims are working just now - also...

Switched from 3 to 02 and now 3 people can't call me - says number not recognised

Hi guys, I was on 3 for about 4 years but they keps messing up bills etc and eventually got fed up and switched to o2. All the people I know on 3 can't seem to call me - it doesn't even ring it says number not recognised. However I can call them and ...

Resolved! Upgrading SIM only while abroad (SIM swap?)

Hi,I'm a SIM only pay monthly customer and currently abroad outside of the EU due to COVID.I'd like to upgrade to a new SIM only deal/tariff but I'm worried about what might happen as I am not returning to the UK to collect a new SIM or run any hash ...

Resolved! Extra audiobooks

Hi, I wanted to add the audiobooks as an extra (seen it before) but it’s gone now... can I have it or is it over?

Resolved! I lost my sim

Hello my name is Gheorghe. And I lost my sim can I have another one please...?xxxxxxxx This Number I lost please send another sim. Have good day [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! 5G sim only tariffs

Where can I find details of O2 sim only tariffs for 5G.

Bringing old no to o2

When I ordered my sim to change network to o2 I quoted my Pac no with order, as wanted to keep old number. Sim arrived with new tel number. Went online and put my Pac no in on thursday 11/3. Still on temp no. Have switched phone on and off repeatedly...

A21s Not Charging

I've only had my Samsung Galaxy A21s since November and as time has passed I've been having increasing difficulty with charging the battery. First the fast charge stopped, then I would have to restart the phone as it would be the only way for it reco...

Resolved! Reduce my tariff

I have paid off my device and am due an upgrade but honestly don't care about changeing my phone. What is bothering me is that my current tariff no longer suits my needs. I have checked all of the tariff change options on 'My O2' and all of the offer...

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