Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237204 Views
  • 2 replies
  • 2 kudos

Resolved! Voicemai

My visual voicemails have disappeared after I upgraded my sim only package

Mufckaz by Level 1: Joiner
  • 421 Views
  • 2 replies
  • 0 kudos

Resolved! Spend cap increase

Urgently need to increase my spend cap and can never get onto chat as busy. Can anyone help please? Thanks

Mhg by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Resolved! Tariff

Why have I been thanked for my order when I haven't placed one?  JG

JG70 by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Resolved! Credit markers

Has anybody managed to actually get any kind of response or help regarding credit markers put on by o2 which you have no clue why and no one on the phone can tell you why?? This is massively affecting my credit score and I have no clue why they are e...

Ordered a pay monthly sim but still heard nothing

I ordered a new pay monthly sim only deal. And i received an email stating that o2 had received my order an i would hear from them within 24 hours to either confirm my order or to ask for more information. An its been nearly 3 days now an iv hear not...

Charlie30 by Level 1: Joiner
  • 796 Views
  • 3 replies
  • 0 kudos

Deposit

I paid a deposit on my phone when first starting the contract. I am aware after paying successfully It will appear in my airtime account and I am then able to get this back as a refund. I rang last month after paying for 3 months as it appeared in my...

Abbie11 by Level 1: Joiner
  • 1489 Views
  • 6 replies
  • 0 kudos

calls keep hanging up

Hi,I have just switch to the Samsung S20 and the only problem i have with it is that everytime I make a call it will hang up, sometimes it's 10 minutes in sometimes its five minutes sometimes longer, I have unlimetted texts and calls so i dont unders...

Unicorn94 by Level 1: Joiner
  • 2998 Views
  • 2 replies
  • 0 kudos

Getting Calls and Voicemail from China unable to block

Is anyone else getting a call around twice a week from a UK number that leaves a voicemail in Mandarin/Chinese? Sometimes it will call with a Chinese area code. I've been getting it for months now, and a few of my friends who are with o2 and GiffGaff...

Essie by Level 1: Joiner
  • 5073 Views
  • 2 replies
  • 0 kudos