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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 252920 Views
  • 2 replies
  • 2 kudos

Resolved! disney extra question

Is the free extra Disney plus code for additional months?Me and my partner got Disney plus codes at the same time from my pay monthly accounts. Can we use the codes to add more free time to the same Disney account or do the codes need to be used conc...

molem by • Level 1: Joiner
  • 409 Views
  • 2 replies
  • 0 kudos

Resolved! Transfer of Ownership

Dear Sirs I would like to change owener ship of O2 mobile numebr. This is for a mobuiile which is using by my daugheter . Now she is 19 anf wants with her own neme. But the contract remains another 6 months. O2 said I Have to pay I have to treminate ...

bsryhm by • Level 1: Joiner
  • 705 Views
  • 1 replies
  • 0 kudos

Top up data

I’m trying to top up data on the my o2 app but I can’t, I’ve been trying also on the website but I can’t?

Can’t make or receive calls since upgrade!?

I upgraded my phone today to an Apple iPhone 12 Pro and I’ve had a lot of problems making and receiving calls. My husband tried calling my number and it says that he had dialled an incorrect number? I tried calling and it beeps once and disconnects. ...

Resolved! Age restriction

iPhone XR- looking to unlock age restriction but only sending the code to wrong number not sure how to chnage to phone I’m using. Can anyone help?

Aaron6 by • Level 1: Joiner
  • 736 Views
  • 2 replies
  • 0 kudos

Fraud team

Hi looking for info as I placed a contract order on Friday had nothing but trouble keep getting lied to put on hold phone put down the lot as it was out for delivery then apparently the fraud team stopped it yet no one seems to know why as everything...

Mikey2 by • Level 1: Joiner
  • 1050 Views
  • 6 replies
  • 0 kudos

Resolved! direct debit

why am i overdue when i pay by direct debitplease explainGail

g66 by • Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

New sim won't connect to 4g

I just upgraded my contract and now that the new phone and sim are here I decided to take it to work but when I got there I realised that I had no 4g at all. I looked into it and the phone isn't registering that the sim card works. It doesn't have a ...

Resolved! Sim activation

My sons sim was deactivated as his phone was lost we have a new sim but it won’t activate

Helenb by • Level 1: Joiner
  • 1018 Views
  • 5 replies
  • 1 kudos
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