Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239950 Views
  • 2 replies
  • 2 kudos

Resolved! Keeping my number

Hello, I have tried to keep my number from pay as you go to pay monthly as O2 have sent a new SIM. However it just says 405 not allowed? Anyone know what I've done wrong and how to remedy? Also I only have 17days until my next bill date, although I h...

Resolved! data alllowance

My data allowance is showing as full 12Gb but when I try to access or load anything it won't let me. It's been like this for over a month and I've received notifications saying my allowance has been refreshed. Can you help please?

ElvisP by Level 1: Joiner
  • 735 Views
  • 3 replies
  • 0 kudos

Resolved! Won’t let me change my tariff

I’ve had tried to change my tariff several times, however it keeps coming up saying ‘no tariffs available’. Can this be solved?

Esther22 by Level 1: Joiner
  • 765 Views
  • 1 replies
  • 0 kudos

Resolved! NS&I security check call going to voicemail when overseas

Hi i'm currently in Australia on O2 roaming. Receiving ordinary calls fine, but automated calls from security checks such as NS&I go straight to voicemail so I can't complete the login. Any solutions? Key one for meis to be able to receive calls from...

Canbush by Level 1: Joiner
  • 1275 Views
  • 1 replies
  • 0 kudos

Resolved! Hi

Hi everyone sorry to bug everyone again as just confused I'm had my last 02 phone about 7 years but I'm upgraded to new phone no new line or anything just upgrade 02 said I won't get any letters I.e bonus letter as I'm not new or term and conditions ...

Kath2013 by Level 1: Joiner
  • 1993 Views
  • 15 replies
  • 0 kudos

Resolved! Charges!

Hey!..I'm being charged for sending text messages to a mobile in Jersey(Channel Islands) Is this normal? I have never been charged for that by my previous network provider and not for multimedia messages either.I added a bolt on for the multimedia me...

Louise08 by Level 1: Joiner
  • 1117 Views
  • 5 replies
  • 0 kudos

Resolved! O2 open

Hi, just wondering how long it takes for confirmation that O2 discount has been applied to your account after registering? Thanks

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catpinky by Level 1: Joiner
  • 239758 Views
  • 70 replies
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Resolved! Upgrade/cancel of contract

I'm in the last 40 days of my contract and I would like to upgrade to save on my monthly bill, I've seen an offer with o2 same as on now minutes /texts wise but more data, for less money & a new phone, with a 3rd party company,the same deal with O2 i...

Cityman by Level 1: Joiner
  • 774 Views
  • 2 replies
  • 0 kudos

Resolved! Demon Games

Is anybody else being charged on their apple watch for Demon Games? I have tried numerous times to get this issue sorted but keep being passed from pillar to post by 02. Demon games do not recognise the account but are still charging me. 02 don't see...

Mrs-Sh by Level 1: Joiner
  • 1705 Views
  • 6 replies
  • 0 kudos