Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim upgrade

I have just upgraded my sim but I clicked keep using my sim ans just finished and it’s said my sim would be with me tomorrow when I didn’t want a new sim I need to keep my one

Resolved! Can I cancel a sim and carry on paying the device?

Is it possible to cancel a sim and carry on paying just for the device? It’s an iPad and I only use it on WiFi

Resolved! O2 cut off

So i always pay my bills on time, this month my bill is a little higher than normal but nothing stupid, and o2 have said I need to make a payment before the can reconnect me? my bill isnt due until the 01/07 im not behind on my payments and have neve...

Phone calls keep getting cut off.

Dose anyone know why my call keep getting cut off?

Resolved! Upgrade

Hey all,If I update my current phone contact to a laptop or tablet can I use the sim/airtime for my phone and use the laptop for wifi ?ThanksZee

Resolved! mms

When 02 send a message stating you have a message is it possible to logon to My 02 and see the message?

Resolved! Family Discount

My wife and I have 2 sepearate contracts and pay 2 seperate bills for our mobiles, are we eligable for discount?

Resolved! Calls from numbers similar to mine

Hello,Every other week I’ll get phone calls from a number which has the same first 8 digits as my O2 mobile number. My iPhone automatically declines all calls from numbers not in my phone book but they are annoying. The last three digits of the phone...

Resolved! Changing phone number

Hi, I wanted to ask a question to see if anyone could me some advice. currently I've got a phone number with my O2 contract that receives tonnes and tonnes of spam phone calls. I will be purchasing a new iPhone later on in the year. I was wondering i...

Resolved! Is it possible to port a number from an O2 PAYG SIM to an existing pay monthly SIM?

As above. We have an old PAYG SIM which we would like to transfer the number from to an existing pay monthly SIM. Both SIM's are with O2. Is this possible?

O2

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