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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238840 Views
  • 2 replies
  • 2 kudos

Resolved! Porting to O2

Hi all, Long time lurker, probably first time poster. I've had an O2 contract for some time but only recently decided to port my 'main' number to O2. Today is my port day and my old SIM/Netork has lost service as has my O2 SIM. Is this normal to lose...

garetc by • Level 8: Talented
  • 1519 Views
  • 7 replies
  • 0 kudos

o2 Billing for Microsoft 365

Hello, I have tried to use my phone bill to pay for Microsoft365 and they've told me to come to o2 and ask the question. Anyone else have this issue? Pick a different way to payWe couldn't get authorisation for this purchase. Pick another way to pay,...

Jue92 by • Level 1: Joiner
  • 1317 Views
  • 5 replies
  • 0 kudos

Resolved! My e sim

Wheres my order for my e sim please

Resolved! Early termination contract, no penalty

Hi,I cancelled my contract early after receiving the price change email saying I could do it with no early termination penalty.I did this through the chat function giving 30 days notice.However, I haven't received any confirmation by email or text, i...

Le64 by • Level 1: Joiner
  • 564 Views
  • 1 replies
  • 0 kudos

Resolved! Moving abroad - want to keep a pay monthly contract

Hello, I will be moving permanently to Poland in approximately a month. I will still carry on working in the UK, however this will be on a remote basis. I would like to keep my phone number and my existing contract, which is pay monthly (no phone, si...

Mpw1101 by • Level 1: Joiner
  • 3176 Views
  • 9 replies
  • 0 kudos

Resolved! Device will not come back on

My device is two days old and tonight it has gone off on its own and will not come back on its a Samsung A12. Has anyone else had this problem and is it best to go to a store to sort this matter thank you

Williams1 by • Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Resolved! new samsung note 20 ultra

hi,i order new phone but didint get any info when its will be deliver. o2 shop out of stock, but order been done... so how long i need to wait for my new phone? i am waiting for 10 days allready....

hedeny20 by • Level 1: Joiner
  • 517 Views
  • 2 replies
  • 0 kudos

Resolved! Monthly bill

I’ve tried to pay my monthly bill but it’s not working

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