Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238750 Views
  • 2 replies
  • 2 kudos

Unable to make or receive calls

I upgraded yesterday morning have kept the same number. I was told it could take up to 24hrs for service to start on my new SIM. My phone is showing O2 service and I am able to send texts but unable to call out or receive incoming calls

Smileyfem by Level 1: Joiner
  • 2828 Views
  • 6 replies
  • 0 kudos

apple watch se

Hello, i have an iphone 12 and I have just ordered an apple watch se as well. Since than I am not able to make or receive phone calls, messages and wi fi works fine. Please can you advise what us the issue

Lucas23 by Level 1: Joiner
  • 512 Views
  • 2 replies
  • 0 kudos

Revolut Direct Debit

Trying to sign up to a monthly tariff but the O2 app doesn't recognize my Revolut bank account number/sort code. Is a Revolut account usable for this?

Manchegan by Level 1: Joiner
  • 674 Views
  • 1 replies
  • 0 kudos

Resolved! Paying of device plan

Hi everyone I am looking to pay off my device plan at end of the year now. But I can see a upgrade option when I go to my device and if I pay it that way and upgrade to sim only from my device what happens to my airtime plan will that change or will ...

Resolved! Split account

Good Evening,I currently have 2 mobiles associated with my account. My daughter who has one of the mobiles has moved into her own house and wants to transfer the mobile across to her, retaining the tariff and the mobile number. How do we initiate thi...

Monty1958 by Level 1: Joiner
  • 772 Views
  • 1 replies
  • 0 kudos

My number comes up as private when I call my contacts

I've recently come to O2 from Giffgaff and ported my number across. However I noticed that when I call my contacts, my number comes up as private. I'm on a OnePlus 5. I contacted Live chat with O2 and tried the suggestions below which didn't work:res...

Resolved! 4G Coverage becoming real slow

Hello, I was not sure where to post this so sorry if it is in the wrong section but for a while now the O2 4G internet is getting slower at my work to the point of it being super slow/unusable, it was not always this way so can someone please inform ...

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Chris_S by Level 1: Joiner
  • 71000 Views
  • 17 replies
  • 0 kudos

Resolved! Reconnect

I have just paid my bill however my lines have not been reconnected what do I do

Resolved! Billing

Hi, Can you please check notes in my account clearly , I got an email from you guys on 26/06/21 regarding that tariff is getting changed please contact O2 to end up your contract with no termination fee like this , I called O2 and I informed to end u...