Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 12 Months Contract

Dear O2,ı have been using O2 top-up since 1 year. I would like change My tariff. I need min 250GB data and unlimited speak. My budget for each month 20£. İf you have a packet for me, I will stay O2. if you dont have a packet for me, I will left O2. S...

Resolved! New Customer

I've received an email asking me to pay my bill. Isn't payment taken by Direct Debit?

Resolved! Locked Accounts

Hi does anyone know if it’s even legal that 02 have Locked all my lines on accounts and are demanding a Early payment (by 2 weeks) for my whole family to be able to use our phones again?last bill paid, next bill not even due for a week, but O2 locked...

Resolved! Bill payed but services have been restricted

I have paid my bill but my call and message service has been restricted

Resolved! Monthly extra on bill

How to deactivate Disney+ because I didn't use that and it cost me every month £10 extra so please help me to deactivate that Thank you

Resolved! Can you please remove my spending cap

Please remove my £100 spending cap. It more trouble than its worth, every month I have to call you to remove the block

Resolved! No 4g

I have the iPhone x4 which was working fine this morning but this afternoon suddenly no 4g connection even though I still have 20 gig of data left

Resolved! Me

About my bill

Resolved! Missed payment

I have missed this month's payment as I am in hospital after being conned and having a minor stroke. I will endeavour to make a double payment as soon as I get paid at the end of the month.

O2 have loaded a late payment default on my credit file in error

Hi, O2 have loaded a late payment default on my credit file in error. Back in June 2021, the tariff was opened in error by one of the staff in the London Strand retail store. I ultimately decided not to take out a contract and I was assured by the st...

O2

Forum Posts