Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Charge whilst in Greece

I've just received a text to inform me that I have reached my cap, upon checking I have been charged £8.33 for international travel, I am currently in Greece and as part of the brexit agreement no charges will be applied until 2022

Resolved! Blocked network

I’ve had an issue with my bank and the direct debit was cancelled, I’ve paid both accounts manually but the number ending in 002 has been blocked, one screen says I owe £34.36 and the next says I have a £0 balance?? Can you help to get unblocked

Resolved! Leaving 02

Cancellation of my contract for (Personal details removed)

Resolved! Change payment date

Hello, please can I change my payment date, thanks

Resolved! Cancelling my sim

My contract has just ended on my sim card, how do I cancel it?

Resolved! 1044926732

Hi my name is miss Dawn (Personal details removed) I just let you know my money been stop I am try get sure plus I got court case coming up next two or three weeks time want I got my benefit sure out thought court I will paid some till I get my money...

simlock

Hello. I wanted to unlock my phone and after receiving the unlock code I entered the code incorrectly 3 times, so now I need the PUK code

Resolved! Not registered on network

Had a news phone requested a similar swap yesterday and it says I am not registered on network when I try and ring out, it says this on my new and old device

Resolved! Swapping sim card

new contractCan anybody help I’ve just upgraded to a new phone and contract ,can I swap my old sim to new phone or do I need to use new SIM card ,I want to keep my old mobile number !

Resolved! How do I add a spending cap to my pay monthly bill

I would like to add aspending cap to my monthly bill

O2

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