Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim

Hello, I was just messaging to find out if it’s possible to cancel my sim as it’s costing me to much a month and was looking to go pay as you go instead , but was just wondering if this would effect my device plan

Resolved! Device and airtime plan

I if I pay off my device plan for my Apple Watch can I then cancel the £5 airtime as I don’t want to use it celluar? presumably after I pay off the device Dolan for the watch it is mine to do as I chose?thanks

Resolved! direct debit

How can I set up a direct debit to O2?

Resolved! Setting up a direct debit

Hiya can I please set up a new direct debit for my account lPlease for the payments to come out?thanks.

Resolved! Change address

I have been trying to change my address. I have moved to a new build property and the 02 system will not recognise my new address. The chat option is always busy and I can get through on the phone. Any help welcomed

Resolved! Bill

I have paid the outstanding charges but still my phone is disconnected I can't even ring o2 to get more advice and the o2 app is not working for me either any help please

Resolved! I think I have been hacked as my bill is way to high

Hacked

Resolved! £4.50 month payment

I recently updated my daughters tariff to £5 big bundle, but an extra £4.50 is being taken. Can you tell me how to find out by what so I can stop it...

Resolved! Cancelling iTunes from my bill

How do I cancel iTunes off my bill?

Resolved! Accessing Voicemail whilst in Canada

I need to access my voicemail whilst in Canada. However, no matter what I try I keep getting an automated message from O2 saying that my device is not permitted to use this service. I have tried both 901 and +44 7802 090100 - both give the same resul...

O2

Forum Posts