Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237490 Views
  • 2 replies
  • 2 kudos

Resolved! Safe Search

Hi, safe search is coming up on google and it says I cannot turn it off it’s from my network. Please can you turn this off

Sh4 by Level 1: Joiner
  • 1724 Views
  • 2 replies
  • 0 kudos

Resolved! When do I pay my bill?

  I’m so confused. Is my payment going to come out today on the tenth, or on the 25th. Can someone help me?

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Taitytot by Level 1: Joiner
  • 367 Views
  • 2 replies
  • 0 kudos

Resolved! Recycle phone

Hi peeps anyone recycled their phone and got payment to their account just want to know how it appears in account thanks

Savo05 by Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos

Resolved! Recontract

I have 4 contracts and have been trying to speak with someone since 9th August

HBLB by Level 1: Joiner
  • 466 Views
  • 1 replies
  • 0 kudos

Resolved! Return

I send a return item back on the 30th September for two iPhone cases but still not received my 60 refund.

sarahD by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t make calls

I have a payment arrangement in place and was told several times last week everything is uptodate yet I can’t make calls or anything

Patchymoo by Level 1: Joiner
  • 601 Views
  • 1 replies
  • 0 kudos

Resolved! How do I get the buds??

HI there, last month joined o2, it says on my email receipt:Your order detailsItem(s) ordered: 3 20**Personal info** SaturdayStandardDelivery £5.99 2 Claim Samsung Buds Live £0.00 1 Samsung Galaxy A52s 5G 128GB Black O2 The buds have not arrived and ...

sge35 by Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos

Resolved! Spend cap

If I have a spend cap of £10 why is my bill so high

Will2122 by Level 1: Joiner
  • 523 Views
  • 3 replies
  • 0 kudos

Resolved! 12 month plan

Hello,I was previously on a month to month contract but now I would like to do a 12 month unlimited plan with the same SIM card, is that possible?

craner by Level 1: Joiner
  • 503 Views
  • 2 replies
  • 0 kudos