Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237229 Views
  • 2 replies
  • 2 kudos

Resolved! Apple Watch contract

Hi all does anyone know roughly how much an Apple Watch cellular contract is a month ? I am in a pay monthly sim and have my own Apple Watch so I just want to link it to my existing pay monthly contract thanks in advance for any help and advice

Bordeaux by Level 1: Joiner
  • 310 Views
  • 2 replies
  • 0 kudos

SIM not working overseas

Hello, I have recently moved to Australia for a short period of time and still have my UK sim which I need but since I have arrived here the sim has stopped working. All I get is an SOS symbol at the top of the screen.I'm unable to access my account ...

Order not showing up

I ordered a pay monthly sim through Uswitch, however when I go into my “My O2” account, there are no orders. I would just like to check weather the sim has actually been ordered as I don’t want to be charged for a sim that isn’t even registered to me...

Riley-N by Level 1: Joiner
  • 221 Views
  • 1 replies
  • 0 kudos

Weird one

For the last 3 weeks I’ve been having an issue where I can’t receive calls or texts ! I can make calls and send texts and I have data on my phone! I’ve done every trouble shooting under the sun rebooting network settings new sim physical and e sim! C...

Rose110 by Level 1: Joiner
  • 217 Views
  • 1 replies
  • 0 kudos

Resolved! New sim card

I've lost my sim card and need a new one. I can't log in to the O2 website to order one because it wants to send a code to my O2 number I've lost the sim card for. What do I need to do to order a new one? Struggling here as I can't phone anyone becau...

Kwibbz by Level 1: Joiner
  • 202 Views
  • 1 replies
  • 0 kudos

Unable to verify account by txt or phone

I’m unable to verify and access my account. I work offshore and can’t receive txts or phone calls. Is it possible to verify account via email?

Grip by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Airtime & Device plan bill

Hi, Today, I received a letter dated 14th September about a bill in the amount of £84.50. This seems higher than expected. Usually, my monthly payment for the device plan is £ 6.50. Is my direct debit still set up? I would have responded sooner but u...

Knightt by Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch Ultra

Hi, I'm on the O2 switch, can I also do this with my Apple Watch Ultra which is on contract alongside my iPhone here?

Micleraka by Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos

Free Airpods

Hello A couple of months ago I ordered a new iPad and Apple Watch and was promised a free pair of AirPods. A few weeks later I got a text to say respond yes if you want your AirPods delivered at a cost of £20 (which annoyed me as I was told they were...

James54 by Level 1: Joiner
  • 245 Views
  • 1 replies
  • 0 kudos