Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New to O2 "what a mistake"

Since my boyfriend joined O2 yesterday Morning his mobile has simply not worked. He was assured at the time of purchasing a new contract with his chosen new supplier O2 that all would be up and running within 24 hours, he sill has no use...We have tr...

Resolved! Cut off

my services have been stopped due to an outstanding bill and all calls diverted, i am trying to call the payment team but cant due to this, there used to be a live chat that you can request to be reconnected to call but doesnt seem to exist now

Resolved! Using iPhone in Spain

Can anyone tell me what charges are for receiving and making calls/texts. I’m on a tariff that gives limitless calls and text

Resolved! Changing network

Hi I think I’m going to change network is possible for my contract to be cancelled at the moment

Resolved! Disney+ subscription not working

I changed my contract with O2 back in July and had a 6 month free extra of disney+ included. I activated this when the email came through and all looked ok, now I've gone to log in and use it and it just says 'it seems like you're not subscribed, ren...

Resolved! How to get a new sim for iphone 13

I'm replacing my iphone 7 with an iphone 13. The sim doesn't fit so how do I get a sim for my new phone without changing my number please?

Resolved! Months bill

I would like to know if I can pay my bill on thrv26th off this month thanks

Resolved! Tethering

I’m trying to get into the online chat to see if my tariff includes tethering or if there is an extra cost. How else would I find out

Resolved! armed forces discount

Im trying to sort out my army discount and have followed the guides on the community pages but have got nowehere! Im texting 61202 and have tried British Army, Army, Armed Forces - but it keeps coming back with an error. anyone know what I need to ty...

Resolved! Upgrade early

I can upgrade in March I think it is. I was wondering if there’s any way I can upgrade early without paying loads

O2

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