Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

New Customer to O2

HelloI have newly joined to O2 and i am unable to make calls and send texts with it, however i can receive the calls, texts and use the data. Could someone please help me on it?

Overdue Phone Bill

All my services have been switched off, I am unable to log into myo2 to receive a text to log in. I can’t log in any other way. My bill is overdue and I need to pay it as soon as possible.

Additional payments from bank

Hi - I have an additional payment coming out of my bank account- it’s not shown on my bill and I haven’t used over my allowance. Please advise so I can cancel this extra payment

PAUSE

I am out of the country for five months and would like to pause my Pay Monthly account but I cannot find any information anywhere on how to do this!

Can't contact 202 due to poor reception and want to cancel contract

I want to cancel my contract and have already requested my PAC code. How do I give O2 my notice? I've tried the virtual assistant which is useless, and I can't find an email address. The signal on my phone is awful and so I can't call the 202 number....

ORDER

We’re is my order this is a joke. regards [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Abroad

I’m currently in Poland and my data not working how can I resolve this

Query

I need unlimited data for 30 days this very moment. What's my best option?

Hi is the 02 network down in Northern Ireland

Is the network down in Northern Ireland

Unknown charges

I have been charged £3 per call for two calls to the Maldives. I know nothing about this. You do not have any information about the number in the online query you offer. there is no information from Google. Do you have any other information like the ...

O2

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