Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Transfer

Want to how to send my pac online for o2 am new customer

Resolved! Need to order a new sim card

I need to order a new SIM card as I have lost mine

Resolved! Direct Debit

My direct debit left my account as it should on the correct date. A few of minutes later, O2 sent the money back into my account and I have no idea why. I had sufficient funds in my account. Never had an issue before. I have no idea if my bill is eve...

Resolved! Changing plan

Good afternoon, I would like to change my monthly plan info Pay as you go.I do need help please.

Resolved! Change off name on contact details

Hi I wish to change my name on my contract so that it matches with the name on a new phone from mobiles direct

Cancelling a contract Domestic Violence

Finding this very frustrating. every time I try to call to cancel the contract I am paying for and the phone my ex is still using it keeps sending notifications to his phone and asking me to put codes in that I obviously cannot answer. there has to b...

Resolved! Returns Issue

Hey Guys Minor issue, picked up some doc dre earbuds recently but returned them within the cooling off period. Payment plan and information is still intact on my o2 and the direct debit is still getting deducted from my account. Tried livechat, twitt...

Resolved! Final bill not showing

My final bill isn't showing and I wish to pay it. Why isn't it there yet?

Hotspot / tethering

I've just switched to O2 from Vodafone and changed phones to a Galaxy s21. Once a week I use my phone to provide a hotspot for my laptop and use a second mobile to record a live event via zoom and livestreamed via my laptop to Facebook. This worked w...

Resolved! Netflix

Netflix with sky q.. A family member tells me she has netflix with sky q for only £1 extra a month... How is this... I can't get get this offer

O2

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