Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238453 Views
  • 2 replies
  • 2 kudos

Resolved! O2 Sim Contract > Virgin Mobile Contract

hi,I have a 12m o2 sim contract which I am at the end of.sadly I can’t find any phones I like on o2 for a decent price but on Virgin, I found a fantastic deal. i Am afraid I’m not very good at technical things - can anyone tell me if I can order my p...

Abigail83 by Level 1: Joiner
  • 612 Views
  • 3 replies
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Resolved! Sim swap

Hireceived my new phone today, have done sim swap from old to new, I am still not able to get/receive calls/txts, any advice how long swap can take? I did this about 8 hours shothanks

Smoo by Level 1: Joiner
  • 372 Views
  • 2 replies
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Resolved! Data Sharing

Hi, Can anyone help me with how to share my data with somebody else please. I have been through the whole app and can’t seem to find any way to do it. I’ve also been on hold for over an hour with o2 many thanks

SophieDav by Level 1: Joiner
  • 847 Views
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Resolved! Upgrading

I've seen a deal on Uswitch for an iPhone 12 64gb on 24mth term £20 up front and £30 per month with 20gb data There are three of us on O2 billing and we all want to upgrade to it.I can't find the deal direct on O2 , I've tried to ring on 202 but can'...

Angela01 by Level 1: Joiner
  • 484 Views
  • 2 replies
  • 0 kudos

Resolved! Pay monthly

Hi I've tried to change my sim from pay as you go to monthly, the old sim is still active 24hrs later why

Ly843 by Level 1: Joiner
  • 331 Views
  • 1 replies
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Resolved! Sync 1 & 2 identical

Hey guys,was hoping you could help me. On my bill I have my airtime and then Sync 1 and Sync 2 for the exact same amount.I know it’s my Apple Watch, I just don’t understand why I would have 2 charges of the same? Going back on my bills have been payi...

Bright by Level 1: Joiner
  • 2977 Views
  • 6 replies
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Resolved! Not any update on my order

Order number: ms-319116550The worst network, I am with EE wanted a tablet so ordered one with monthly plan from O2. I received the confirmation emails and another email to say my tablet is on its way to me. 2 days later I received another email stati...

Hanieh by Level 1: Joiner
  • 561 Views
  • 1 replies
  • 0 kudos

Resolved! 4G isn't working

My 4G isn't working, and when I try to make a call I get a notification saying 'not registered on network', can you please investigate thanks

4Gnotwork by Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos