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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239696 Views
  • 2 replies
  • 2 kudos

Resolved! Data

How do.i cap Internet data when I reach my limited so I don't get charged

Resolved! Data

Can I share the data between my 2 contracts?

CoreysMum by • Level 1: Joiner
  • 521 Views
  • 1 replies
  • 0 kudos

Resolved! Payg SIM swap error

hi all. I was transferring a SIM over after getting a new phone, then installed O2 app on the new phone which showed balances etc from the number I was keeping. I then stupidly called the top up number from the new phone. As soon as I realised my mis...

Ddavies by • Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! o2/DPD Parcel tracking not working.

Hello all, I upgraded 2 days ago, and received an email on the same day providing me with a parcel tracking number for DPD, this number is not recognised by DPD, either on its own or coupled with my postcode. I have heard that these things reset afte...

Hornito by • Level 1: Joiner
  • 1019 Views
  • 1 replies
  • 0 kudos

PAC Porting Issues

HiI have 4 Vodafone accounts that I've commenced process of porting to O2 as part of the Volt Virgin deals. The process started on 26/11 with my first O2 sim supplied via Virgin. This never turned up so I headed to the local shop and picked up 4 Sims...

DanTCF by • Level 1: Joiner
  • 882 Views
  • 5 replies
  • 0 kudos

Resolved! Upgrading but airtime is more expensive

Hi, Id like to upgrade to the Iphone 11.When personalising a plan I have chosen a 24 month contract, unlimited text & minutes & 30gb of data (which is the same plan I am already on).When I select this plan I pay back the phone at a rate of £14 a mont...

Resolved! Future bills

Where do I find my future Bills in 'My O2? 

jayney1 by • Level 1: Joiner
  • 518 Views
  • 1 replies
  • 0 kudos

Resolved! checkout issue

I place an order recently and the upfront is £30, but upon checking out they increased the upfront to £450. please I want to know what's happening.

Moving sim to new phone pay monthly

Hi there I have bought an unlocked phone after damaging my contract phone. The sim isn’t working in the replacement handset any ideas?

LY81 by • Level 1: Joiner
  • 491 Views
  • 3 replies
  • 0 kudos

Resolved! Swap my sim authentication

Trying to install esim as second number on my iPhone SE. To swap my sim O2 requiring me to receive a text message to my new (second) number however this isn’t activated on my iPhone yet as it is the second number. Any way around this?

Mjs1 by • Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos
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