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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237962 Views
  • 2 replies
  • 2 kudos

Resolved! Bill

my insurance bill was suppose to be split over 2 months but it's all been added to 1 month

Number porting

My number should have ported over yesterday by 6pm. As of today, my old number has gone dead, and still not transferred over to 02.Now been told should be done by close of business today. Worst mistake ever going to 02.

AS04 by • Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Resolved! Is it only me that finds the app useless for making payments

Hi everybody I have around seven lines and devices and cannot get the app to take some if at times any of my payments it just says couldn't take this payment contact your bank which I have done and they say if the money is there they will pay it. I c...

Fedupkid by • Level 1: Joiner
  • 546 Views
  • 2 replies
  • 0 kudos

Resolved! Transfer Volt benefits to new address

Hi! If I'm moving house, can I transfer my Volt benefit to the new address? If yes, who should I contact? Thanks T

Timstar by • Level 1: Joiner
  • 721 Views
  • 1 replies
  • 0 kudos

Resolved! Contract

Hi why is my contract saying sim only as when I put in for the contract the lady on the phone told me I was getting a phone with my contract

Sarah45 by • Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Resolved! Ordered wrong colour

I have just ordered a phone and new sim. I ordered the wrong colour. Is this easy to change?

Roo82 by • Level 1: Joiner
  • 528 Views
  • 1 replies
  • 0 kudos

Resolved! Need the PAC CODE

I need the pac code this number xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Aja by • Level 1: Joiner
  • 606 Views
  • 2 replies
  • 0 kudos

Resolved! Porting number in from Tesco Mobile

Hi, I requested to port my number to 02 wben I ordered my sim only pay monthly contract. Apparently it did not go through, for some reason. I have rung twice and they say going through tomorrow, but I have had no text or e mail confirming this, Ihave...

Trenige by • Level 1: Joiner
  • 2051 Views
  • 1 replies
  • 0 kudos

Resolved! Contract

I've just turned 18 years old and just wondering if I'd be able to get a pay monthly phone straight away

C_xlby by • Level 1: Joiner
  • 498 Views
  • 3 replies
  • 0 kudos
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